Shipping & Delivery

We ship Australia-wide. Free standard shipping on all orders over $120.

Shipping rates

Option	Cost	Estimated delivery
Standard	$9.95, or free over $120	3–8 business days
Express	$19.95	1–4 business days

Delivery times are estimates from the day your order is dispatched. Regional and remote areas, including parts of WA, NT and Tasmania, may take a few extra days.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding public holidays). Orders placed during sale periods may take a little longer.

Tracking

As soon as your order leaves us, you will receive an email with your tracking number and a link to follow your parcel.

Delivery address

Please check your address carefully at checkout. We can deliver to PO Boxes and Parcel Lockers with standard shipping. If a parcel is returned to us because of an incorrect address, we will contact you to arrange re-delivery.

International orders

We currently ship within Australia only. We hope to offer international shipping soon.

Questions?

Email hello@the-flowy.com and we'll be happy to help.